Regenerative Joint & Spine WI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including SMS communications facilitated through GoHighLevel (GHL).

By using our website and services, you agree to the terms outlined below.

1. What Information We Collect

We may collect the following information:

A. Information You Voluntarily Provide

  • Full Name
  • Email Address
  • Phone Number (including mobile number for SMS)
  • Appointment details
  • Messages submitted through forms
  • Communication preferences

B. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date/time stamps
  • Cookies and tracking data

2. How User Data Is Used

We use collected information to:

  • Schedule and confirm appointments
  • Send appointment reminders
  • Provide customer support
  • Send service updates
  • Respond to inquiries
  • Improve website functionality
  • Conduct marketing communications (if consent is given)
  • Send SMS communications for approved use cases

We do not sell personal information.

3. SMS Opt-In Details

By submitting your phone number through our website forms, appointment requests, or other communication channels, you expressly consent to receive SMS messages from Regenerative Joint & Spine WI.

These may include:

  • Appointment confirmations
  • Appointment reminders
  • Follow-up messages
  • Billing notifications
  • Promotional messages (if applicable and consented)

Consent is not a condition of purchase.

Message frequency varies.
Message & data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

4. Cookie & Tracking Practices

We use cookies, pixels, and tracking technologies to:

  • Improve user experience
  • Analyze website traffic
  • Support advertising campaigns
  • Track form submissions

You may disable cookies in your browser settings; however, site functionality may be limited.

5. Data Security & Handling

We implement appropriate technical and organizational safeguards to protect your personal information.

Data is stored securely through trusted service providers including GoHighLevel and hosting providers. While we use commercially reasonable safeguards, no electronic transmission is 100% secure.

6. User Rights

You may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise your rights, contact us using the information below.

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Contact Information

If you have questions about this Privacy Policy or how we handle data, please contact:

Regenerative Joint & Spine WI

Webmaster – David Bauer
Email: david@maxeffectmarketing.com
Phone: 720-388-4391